MiVoice Business is Mitel’s premium on-prem solution. It’s ideal for businesses and government agencies with large single locations or multi-site structures.
Functionality for complex call routing, collaboration and presence are therefore typically key requirements, delivered via a common system across the entire organisation. As is an advanced Contact Centre offering.
MiVoice Connect is Mitel’s solution for organisations that need the reliability of on-premises telephony, but without the more advanced requirements provided by MiVoice Business.
For many smaller businesses, telephony remains the primary communications method they simply can’t be without. For example, a Medical Centre, where a reliable phone system is essential for both customers and the organisation.