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Simplify Communications

MiCloud Connect is Mitel’s cloud-based system of choice for most small to mid-sized organisations. It lets you manage your telephony, collaboration and contact centre needs, with an intuitive user experience. Easy to deploy and manage, MiCloud Connect is delivered via the reliability and reach of the Google Cloud.  It’s the perfect ‘out-of-the-box’ solution to simplify your communications.

MiCloud Connect is especially suited to organisations that:

  • want to reduce communications infrastructure and maintenance.
  • prefer a scalable, pay-as-you-need subscription model.
  • wish to merge multiple systems under the one platform.
  • have mobile staff who value being able to work from anywhere using a wide choice of devices.

 

Work from anywhere with MiCloud Connect Mobile Solutions

 

MiCloud Connect makes working on the go easier then ever by giving you access to your

  • phone calls
  • instant messages
  • conferences
  • contacts

no matter where you are. So you can work smarter, even if you’re not at work.

 

Talk to our team of experts to discuss your needs

Our team of experts are here to help you find the perfect solution for your business needs.

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Complete Communications

MiCloud Connect seamlessly delivers reliable telephony, instant messaging, screen sharing, and video/audio conferencing to enhance external communications and team collaboration. Plus, it has the power to extend into advanced contact centre functionality and native application integration when needed.

 

Integrate your CRM

Integrate a range of productivity apps with MiCloud Connect with existing APIs for CRM systems including Salesforce, ACT! and Microsoft Dynamics. By embedding calling features, and integrating call and customer histories with your CRM, MiCloud Connect provides a more holistic picture of business performance that improves interactions with your customers.

Mobility and Devices

MiCloud Connect is ideal for skilled mobile workforces. It offers a choice of Mac and Windows PCs, and the flexibility of desk, softphone and mobile devices. All with a full suite of PBX features, Wi-Fi to cellular call handover, integrated SSL VPN security, Apple CallKit integration, presence, call history and recent activities.

Predictable Costs

Having a single provider for your communications and collaboration needs helps you save on the extra costs of training and maintenance. Our no-surprises monthly subscription includes all your call costs and support. Giving you the flexibility to scale and adjust your licensing so you only pay for what you need.

MiCloud Connect makes meetings effortless

 

MiCloud Connect is your all-in-one meeting solution. The streamlined features of MiCloud Connect are designed to make meetings more productive, including

  • single click to join
  • built in VPN
  • moderator action controls
  • real-time agenda tracker