Telstra has a range of internet service for every business need. Solutions range from home based broadband access for browsing or tunneling into corporate networks through to high performance high bandwidth solutions for the corporate Internet gateway.

Internet based VPN’s securely linking corporate sites can be designed, installed and managed by Flexnet’s IT team. Note that Telstra does not directly supply Internet VPN’s offering the NextIP MPLS based private network for corporate networking.

Flexnet can consult on the most appropriate solution for your business then order the service, track the deployment and assist with commissioning to the level required by your business.

Big Pond ADSL

Big Pond is Telstra’s residential ISP and therefore provides services and support directed at the residential market.

Recommended uses:

• Home internet access – wireless modem available for flexibility and one static IP optional
• Corporate remote access – where high data volumes are likely (usually mixed with general browsing) a Big Pond service can make an excellent business solution

Speeds range from ADSL 256/64K to ADSL2+ with up to 20M/1M depending on line conditions.
Data allowance (Download + upload) vary with the Liberty Plan the most popular.

Note that once the Liberty Plan monthly allowance is reached the line speed is shaped to 64K until the next billing cycle commences. This could be a major disadvantage for business applications.

Telstra Business Broadband (TBB)

TBB is Telstra’s Internet product aimed directly at the SME market offering high performance solutions supplemented by a business grade help and technical support desk.

TBB offers solutions superior to Big Pond but remains very cost effective.

TBB includes:

• Direct connection to Telstra national internet backbone. Traffic does not transit an ISP reducing hops and contention with other ISP users.

• ADSL/ADSL2+ and BDSL based solutions are offered

• Choice of access (no modem/router), Starter package with a ‘2-wire’ router or the Advantage ADSL or BDSL package supplied with a Cisco router.

• The data allowances refer to Download only which is very important if the company web site is connected to this service. A range of allowances are available through to unlimited plans.

  Note that when the monthly allowance is exceeded the service still continues to run at full speed with additional data charged at an excess rate. Again it is very important for a business access to continue to provide maximum performance.

• Multiple static IP addresses are available to customers at no additional charge.

• Custdata is the Internet based portal that provides reports on the services data usage on a daily or monthly basis and provides you the customer control over the DNS settings.

• The help desk provides business level support both in terms of the service contract/billing and a technical team to assist with DNS set up and configuration issues.

• Compatible with T-suite SaaS solutions such as hosted email and messagelabs mail and web security products

• The scope of the Telstra router installation is to prove connectivity to the internet. Should customized configurations to suit firewalls or VPN tunnels be required this can be done by Flexnet’s IT services team or alternatively by your IT contractor.

Telstra Internet Direct (TID) Premium Packages

Internet Direct is a Tier 1 network built with multiple 10Gbps primary and redundant paths with global connectivity via Reach inc. This level of investment makes Internet Direct one of the largest Internet backbones in Australia.

Telstra Internet Direct Premium Packages offer Internet solutions for customers requiring high speed, dedicated Internet connectivity in a bundled offering. The package comprises both the Telstra Internet Direct Service and the underlying carriage service. Customer premise equipment is provided by you the customer or can be facilitated by Flexnet.

The solutions use the following access services

• Megalink (2Mbps)
• BDSL (up to 4Mbps)
• ATM (up to 10Mbps)
• Ethernet (up to 100Mbps)

Features available with TID services include:

• The data allowances refer to Download only which is very important of the company web site is connected to this service. A range of allowances are available through to unlimited plans.

  Note that when the monthly allowance is exceeded the service still continues to run at full speed with additional data charged at a excess rate. Again it is very important for a business access to continue to provide maximum performance.

• Multiple static IP addresses are available to customers at no additional charge.

• Custdata is the Internet based portal that provides reports on the services data usage on a daily or monthly basis and provides you the customer control over the DNS settings.

  Weekly performance reports for your links in table or graph format (see below)

  • View and alter routing information
  • Log a fault report
  • Perform DNS diagnostics
  • Configur Primary and Secondary DNS servers
  • View outages and traffic statistics for each connection to the Internet Direct Point of Presence

  CustData offers control over your traffic reporting. By default CustData provides a graph of your traffic statistics since connection; showing 15 minute peaks, daily averages, and daily peaks for both incoming and outgoing traffic.

  Other default graphs show (on a week by week basis) incoming (from Internet) and outgoing (to Internet) traffic levels.

• The help desk provides business level support both in terms of the service contract/billing and a technical team to assist with DNS set up and configuration issues.

• Compatible with T-suite SaaS solutions such as hosted email and messagelabs mail and web security products

http://www.telstra.com.au/internetdirect/overview.cfm

Note: The TBB packages also leverage the Internet Direct core backbone