Collaboration: The technology's invisible, but not the results

ShoreTel solutions make connecting seamless and natural across all modes of communication

Easy To Use Means Easy On IT

Unlike other collaboration solutions, which can create heavy support burdens on IT staff, Mitel Connect's integrated collaboration tools are intuitive to master, and require no complicated software downloads for participants. With users self-reliant in scheduling, managing, and participating in their audio conferences and online sharing sessions, IT pros are freed up to focus on more strategic, business-building projects. Mitel Collaboration enables teams to engage and to share with a single click, without help from IT, and on the devices of their choice – PCs, Macs, iOS, and Android devices. Mitel Collaboration takes the hassle out of bringing teams together, and puts the focus on true creative sharing.

Seamless Application Integration

Tight integration with popular business applications such as Microsoft Outlook gives users an equally streamlined experience. Pressing the “Conference” button in the Outlook ribbon transforms a mere calendar appointment into a multimedia work session, automatically creating dial-in and web sharing information. And whether reviewing a spreadsheet or following a presentation, external participants can view the shared desktop over the web without needing to download additional applications or installing plug-ins.

Mitel's open APIs encourage feature integration. Rather than silo particular features with standalone interfaces and protocols, Mitel brings them together for the most impact: presence AND mobility; instant messaging AND contact center. The result is truly "unified" communications, which powers an uptick in performance and productivity. And integrations with sales and marketing applications like Salesforce, NetSuite and ZenDesk open new avenues to cross-functional collaboration.

A Rich Developer Ecosystem

Mitel builds collaboration into everything we do, and we encourage collaboration in others. Our Innovation Network is a growing community of technology companies that leverage our open architecture to develop hardware, software and services that extend the capabilities of our core solutions. These enhancements increase the value of your Mitel system by providing utilities specific to your unique needs.