Home IP Telephony VoIP and IP Telephony Explained
VoIP and IP Telephony Explained

One of the key drivers of converging voice and data networks is cost savings. Money can be saved, with the right IP telephony solution, in almost all areas—from deployment and management time and costs to ongoing toll and lease charges. IP telephony can also help your organization gain a competitive advantage, boost employee productivity, and enhance customer service.

However, there are important considerations to analyse when deciding on a solution, including:

  • Equipment costs: Which include the cost of the infrastructure equipment (voice switches) and handsets (analogue or IP telephones or a mix of both);
  • Operational start-up costs: Including the time and resources it takes to plan, install and troubleshoot the solution once it is deployed; and finally,
  • Maintenance costs: Which includes the cost of labour to maintain the equipment plus whatever costs must be paid to the solution vendor for maintenance and upgrades.

The ebook from ShoreTel available at the end of this page will highlight the benefits of IP telephony and go over the costs in details so that you can make decisions about your deployment.

IP Telephony Savings

  • Toll charges – least cost routing avoids toll charges.
  • Management costs
    • System management labour – time and money saved.
    • Users’ personal profile changes – handled by users, not IT staff.
    • MACs – quick and easy to handle from anywhere on the network.
  • Physical circuit- switched ports no longer required.
  • Fewer Lines from your carrier needed.

Want to Learn More?

Flexnet is confident, the more you learn about IP Telephony, the more you are likely to choose a Flexnet system. Here are several more resources you may find helpful in your research.

What’s the Difference Between
Voice Over IP and IP Telephony?


VoIP is a generic term for using IP data networks like the public Internet to transmit voice traffic.
VoIP typically delivers cost savings by transmitting calls over the a data network and bypassing traditional phone companies.
As VoIP technology emerged, phone companies and long distance providers were initially concerned about cannibalizing their traditional revenues by offering lower cost VoIP services.
After years of resistance, however,many service providers are now offering VoIP services.


Unlike VoIP, IP telephony uses a private IP network for voice calls,rather than the public Internet.
Enterprise-class IP telephony enables organizations to leverage their existing private IP data networks to transport voice traffic.
IP telephony is a cost-effective way of migrating an organization’s intra and inter-site voice calls away from traditional analogue circuitry and PBX tie trunks (typically dedicated E1 PRI’s) and onto a companies dedicated data network, which are typically DSL or Fibre on the WAN side, and 100 Mbps Ethernet or Gigabit Ethernet on the LAN side.

 
 
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