The video conferencing environment has changed a great deal in the past ﬁve years:
- HD visual and audio quality is readily available costing well under $10,000 per endpoint.
- Multi-megabit per second Internet connections can be deployed in most locations around the world – even home offices – in 30 days or less and cost less than $100/month.
- Sophisticated software makes initiating a video session a pleasant and trivial procedure.
New applications and new classes of users are in a position to quickly capture the beneﬁts of HD video conferencing. Independent research involving hundreds of business users show that organizations that leverage the video conferencing experience also have higher business performance: higher revenues per employee, higher customer satisfaction and higher employee satisfaction. As well, video conferencing saves time and avoids the hassles of modern business travel.
The Economics of Video Conferencing
Video conferencing is quite inexpensive compared to the cost of business travel in three major currencies – in dollars, in traveller time, and in terms of greenhouse gases as shown in below and depending on the locations involved and styles of systems implemented, impacts on the intra-company and inter-company travel spending can be dramatic.
versus room video conferences.
But video conferencing is not just about reduced travel and carbon dioxide avoidance. It has a big impact on business performance. In a study of 350 business users of video conferencing, the Top Performers being the largest consumers of video conferencing services compared to the Poor Performers or least frequent consumers had signiﬁcantly stronger business performance:
- 20% higher customer satisfaction
- 72% higher employee satisfaction
- 85% more revenue per employee
- 20% more market share
More signiﬁcantly than perhaps the cash costs avoided, are the hours and hours of time saved. Employee productivity is a powerful element of the business case for video conferencing. Saving 13 minutes in every video conference instead of face-to-face meeting as shown in ﬁgure 2 are helpful, but the real beneﬁt is in avoided travel time as shown in table 1. Saving 7 hours of travel time, as in the comparison in table 1, includes avoiding time spent arranging the travel, time spent driving to/from the airport, time spent standing in lines, airport security and otherwise not doing the things the employee is paid to do. Travel does tend to involve a lot of unproductive and avoidable employee time.
Flexnet Recommends taking a look at Lifesize
Telstra Business Video Connect Packs
We’ll set you up with whatever you need, from handy desktop video phones to immersive systems with multiple screens.
With a range of complete in-room video conferencing solutions, Business Video Connect packs make it easy to connect the system you need – quickly, simply and cost-effectively. Each pack provides a complete video conferencing setup – including cabling, cart, built-in audio, and Telstra support. You simply choose the pack that adds the camera, screen, audio and Hosted Bridge options you want.
You’ll also need to get the access services for the connection and carriage of video conference from us separately.
Packages based on Polycom HXD4000, HDX6000 & HDX7000 are available plus a hosted bridge within the NextIP network
Polycom HD camera, HD screens, All cabling, Installation and 3 year Maintenance, Toll-free access to User Help, Technical Support, Onsite Fix and Replace and warranty management
We provide a range of Cloud Computing, IT Consulting and Video Conference in Melbourne, Nunawading, Mitcham, Blackburn, Burwood, Werribee, Heidelberg, Bundoora, Greensborough, Sunbury, St Albans, St Kilda, Dandenong, Hillside and Bentleigh.