Internet & Network Technologies

Telstra has a range of internet service for every business need. Solutions range from home based broadband access for browsing or tunneling into corporate networks through to high performance high bandwidth solutions for the corporate Internet gateway.

Internet based VPN’s securely linking corporate sites can be designed, installed and managed by Flexnet’s IT team. Note that Telstra does not directly supply Internet VPN’s offering the NextIP MPLS based private network for corporate networking.

Flexnet can consult on the most appropriate solution for your business then order the service, track the deployment and assist with commissioning to the level required by your business.

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Telstra Business Broadband (TBB)

TBB is Telstra’s Internet product aimed directly at the SME market offering high performance solutions supplemented by a business grade help and technical support desk.

TBB offers solutions superior to Big Pond but remains very cost effective.

TBB includes:

• Direct connection to Telstra national internet backbone. Traffic does not transit an ISP reducing hops and contention with other ISP users.
• ADSL/ADSL2+ and Ethernet based solutions are offered
• The data allowances refer to Download only which is very important if the company web site is connected to this service. A range of allowances are available through to unlimited plans.
• Note that when the monthly allowance is exceeded the service still continues to run at full speed with additional data charged at an excess rate. Again it is very important for a business access to continue to provide maximum performance.
• Multiple static IP addresses are available to customers at no additional charge.
• Custdata is the Internet based portal that provides reports on the services data usage on a daily or monthly basis and provides you the customer control over the DNS settings.
• The help desk provides business level support both in terms of the service contract/billing and a technical team to assist with DNS set up and configuration issues.
• Compatible with T-suite SaaS solutions such as hosted email and messagelabs mail and web security products
• The scope of the Telstra router installation is to prove connectivity to the internet. Should customized configurations to suit firewalls or VPN tunnels be required this can be done by Flexnet’s IT services team or alternatively by your IT contractor.
  www.telstrabusiness.com/business/portal/online/site/productsservices/broadbandpackages.19496

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Telstra Internet Direct (TID) Premium Packages

Internet Direct is a Tier 1 network built with multiple 10Gbps primary and redundant paths with global connectivity via Reach inc. This level of investment makes Internet Direct one of the largest Internet backbones in Australia.

Telstra Internet Direct Premium Packages offer Internet solutions for customers requiring high speed, dedicated Internet connectivity in a bundled offering. The package comprises both the Telstra Internet Direct Service and the underlying carriage service. Customer premise equipment is provided by you the customer or can be facilitated by Flexnet.

The solutions use the following access services

• Ethernet Lite (up to 10Mbps)
• Ethernet (up to 100Mbps)

Features available with TID services include:

The data allowances refer to Download only which is very important of the company web site is connected to this service. A range of allowances are available through to unlimited plans.

Note that when the monthly allowance is exceeded the service still continues to run at full speed with additional data charged at a excess rate. Again it is very important for a business access to continue to provide maximum performance.

Multiple static IP addresses are available to customers at no additional charge.

Custdata is the Internet based portal that provides reports on the services data usage on a daily or monthly basis and provides you the customer control over the DNS settings.

Weekly performance reports for your links in table or graph format (see below)

• View and alter routing information
• Log a fault report
• Perform DNS diagnostics
• Configur Primary and Secondary DNS servers
• View outages and traffic statistics for each connection to the Internet Direct Point of Presence

CustData offers control over your traffic reporting. By default CustData provides a graph of your traffic statistics since connection; showing 15 minute peaks, daily averages, and daily peaks for both incoming and outgoing traffic.

Other default graphs show (on a week by week basis) incoming (from Internet) and outgoing (to Internet) traffic levels.

The help desk provides business level support both in terms of the service contract/billing and a technical team to assist with DNS set up and configuration issues.

Compatible with T-suite SaaS solutions such as hosted email and messagelabs mail and web security products
www.telstra.com.au/business-enterprise/business-products/t-suite-software/index.htm

Note: The TBB packages also leverage the Internet Direct core backbone

Choice of access (no modem/router), Starter package with a ‘2-wire’ router or the Advantage ADSL or Ethernet package supplied with a Cisco router.

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Next IP Networking

The heart of Telstra IPVPN product suit is the Next IP MPLS fixed line network enhanced by the NextG wireless network to leverage the most feature rich solutions for business customers

Next IP has the largest data capacity and greatest reach of any network in Australia and is wholly Telstra supplied and supported end to end. No other carrier can make this claim.

Telstra Next IP is also ISO 27001* certified to protect your critical business data.
* ISO/IEC 27001:2005:Security Management System for the provision of Managed Area Networks

Flexnet can assist you to select the optimal service based on price and performance for you business needs.

The solutions we tailor are based on the following product lines:

• Connect IP (CIP)
• Business IP (BIP)
• IPMAN
• IP WAN
• IP Value Added Services (IPVAS)
• IP Wireless