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How to respond to criticism online

How to respond to criticism online

The majority of the population uses the Internet everyday. And when a customer feels they’ve been wronged, it is incredibly easy for him or her to go online and vent their frustrations. So when this happens, how do you handle it? Here are some tips as to how to react to negative brand criticism, so that you can paint a positive image of your business online.

Your guide to smart BI planning

Your guide to smart BI planning

You have finally decided your small or medium-sized business is ready to utilize Business Intelligence (BI) software. This is a big step for your company and one that must be approached with diligence. If you are not careful the cost of BI software, not to mention training, could far outweigh the actual benefits you end up receiving.

What to consider before you buy a new PC

What to consider before you buy a new PC

With the holidays approaching, computers are likely to be among the season’s best-selling gifts. But there are so many different types of computers out there, each with varying specifications and capabilities – how do you find the best one for your needs? Whether you’re purchasing a computer for yourself, for your loved one, or for your friend at work, here are a few things to keep in mind that will help you make the right decision.

Boring brands can succeed on social media

Boring brands can succeed on social media

For many business owners who have dabbled in social media, they may think their efforts have been in vain and growing a large social media presence is impossible. They may go as far to believe that social media simply doesn’t work, especially when you don’t have an exciting brand like Nike or Google.

Should you upgrade to iOS 9? Read this first

Should you upgrade to iOS 9? Read this first

Apple’s iOS 9 has been available for download for nearly two months now. If you have yet to upgrade, you may wonder whether or not you should. Not everyone has been happy with the new OS, and Apple is still working out the kinks. So if you’re on the fence as to whether or not you should update, here’s what you need to know about iOS 9 and four of its most handy features.

Office 2016 for Mac is here

Office 2016 for Mac is here

For Mac users who have been waiting with great anticipation, Office 2016 for Mac is finally available. The new version is worth the wait; Microsoft has implemented exciting new upgrades to improve the user experience. Office 2016 possesses far superior functionality and user interface than its predecessor, Office 2011. We’ve highlighted some of the new features of Microsoft Office’s core applications and cloud-based services that you need to be aware of.

Communication before the storm is key

Communication before the storm is key

As it is only a matter of time before the first winter storms hit in many places, you might want to consider taking a look at your company’s business continuity plan. Each year heavy snowfall and other weather-related incidents interrupt services and cost businesses money.

Shoretel SBE100 – Price buster

Shoretel’s IP-PABX is a truly Tier 1 PABX solution bringing functionality, availability and manageability benefits to those who adopt the solution.To improve the financial bottom-line for the smaller single site or multi-site requirement the Small Business Edition (SBE) was born bundling greater value into the equation.

Shoretel Version 14 brings new capabilities

Shoretel customers have been asking for improved wireless solutions and a more graphically enabled management and operations console. In version 14 Shoretel delivers in spades.

930D Dect Handset.

Until today the wireless solution was either a ‘home style’ DECT handset with a charger/base station or DECT and WIFI solutions capable of supporting 100’s of handsets but neither fully integrated into the shoretel solution.

From our team

Welcome to the latest edition of the Flexnet Newsletter. In this edition we are focusing on exciting developments in the capabilities of the Shoretel Unified Communications.

Shoretel Version 14 brings new capabilities
Shoretel SBE100 – Price buster

This Month Articles:

Password management systems - 4 types
Set up SkyDrive Pro on your desktop
Improve productivity with 4 apps
Move easily - Android to Windows Phone