First Focus acquires Mitel platinum partner Flexnet

11 August, 2020

National managed service provider First Focus has acquired Mitel IP communications specialist Flexnet.
The purchase of Flexnet by First Focus adds advanced unified communications expertise in Mitel and Shoretel systems, and represents the first acquisition by privately owned First Focus since the 2014 addition of a Perth MSP.

Ross Sardi, CEO of First Focus said adding the Flexnet team and services to First Focus provided a much deeper capability in unified communications.

“It also allows us to expand Flexnet’s reach to become a truly national organisation, with a presence across every Australian state and New Zealand. But most importantly the people are closely aligned with our own values, and with a common goal to help others use technology.” said Sardi.

Victorian based Flexnet recently achieved Mitel platinum partner status in August, and will continue under the Flexnet brand.

“Mitel are delighted that Flexnet is now part of First Focus, and at the same time have been elevated to Platinum status. Both organisations have demonstrated the highest levels of dedication, commitment and in-depth knowledge for our solutions portfolio, as well as a deep understanding of the evolving needs of SME and enterprise businesses,” said Frank Skiffington, APAC Regional VP Sales, Mitel.

Australian businesses continue to gravitate more and more towards cloud based unified communication solutions, and they expect a seamless service experience.

“By combining Flexnet’s expertise in IP communications with First Focus' broad range of technology solutions, we have the in-house expertise to deliver the complete communications solution for our clients," said Sardi.